Home & Garden

Hiring a General Contractor: What to Ask Before Anyone Signs Anything

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Homeowner and general contractor reviewing project blueprints together at a table

Key Takeaways

Verify licensing, insurance, and bonding before any conversation goes further.
Ask for references from recent, similar projects — then actually call them.
A detailed written contract protects both parties; never rely on verbal agreements.
Understand who does the work — subcontractors should be disclosed upfront.
Payment schedules tied to milestones are safer than large upfront lump sums.
20–45 min

Summary

22 items · 20–45 minutes per contractor interview

Why Your Questions Matter More Than Their Pitch

Hiring a general contractor is one of the most consequential decisions a homeowner can make. A skilled, honest contractor can transform your home on time and on budget. A poor fit — or worse, an unqualified one — can leave you with incomplete work, unexpected costs, and legal headaches. The good news: most problems are preventable when you ask the right questions before anyone picks up a pen.

This checklist is designed to give you a structured framework for interviewing contractors, comparing bids, and spotting red flags early. Whether you're planning a kitchen remodel, an addition, or a major repair, the process of vetting candidates should feel like an informed conversation — not a guessing game. For more context on what to expect from the broader contractor relationship, see our guide on talking to contractors before work begins.

Required

State Contractor License Lookup

Used to independently verify that a contractor holds an active, valid license in your state before hiring.

Required

Certificate of Insurance (COI)

A document from the contractor's insurer confirming current general liability and workers' comp coverage — request before signing anything.

Optional

Written Bid Template or Scope of Work Outline

Helps you compare bids apples-to-apples by ensuring each contractor accounts for the same line items.

Optional

Contractor Reference Call Notes Sheet

A simple form to record answers from reference calls so you can compare contractors consistently.

Required

Local Building Department Contact Info

Used to confirm which permits your project requires and to verify that your contractor has pulled them correctly.

The Checklist: Questions to Ask Every Contractor

Work through these questions across your interviews. Take notes so you can compare candidates side by side. Inconsistent or evasive answers are as informative as clear ones.

Credentials & Legal Standing

Ask for their contractor license number and verify it with your state's licensing board before the interview progresses. Must
Confirm they carry general liability insurance and ask for a certificate of insurance — call the insurer to verify it's current. Must
Ask whether they carry workers' compensation insurance for all employees and subcontractors working on your property. Must
Ask if they are bonded, which offers additional financial protection if work is abandoned or improperly completed. Should

Experience & Project Fit

Ask how many years they have been in business under their current company name and structure. Must
Ask specifically whether they have completed projects similar to yours in scope, type, and budget range within the past two years. Must
Request three references from recent comparable projects and follow up by calling each one to ask about communication, timeliness, and problem resolution. Must
Ask if you can visit a completed or in-progress job site to observe work quality firsthand. Should

Subcontractors & Crew

Ask which portions of your project will be performed by subcontractors versus the contractor's own crew. Must
Ask how subcontractors are vetted and whether they carry their own insurance. Must
Confirm who will be on-site daily as the point of contact and how often you can expect to see the general contractor in person. Should

Permits & Code Compliance

Ask which permits your project requires and confirm the contractor — not you — will pull and manage those permits. Must
Ask how inspections are scheduled and who is responsible for ensuring the work passes each inspection stage. Must
Ask whether they have experience working within your municipality's specific code requirements. Should

Timeline & Communication

Ask for an estimated start date and a realistic completion timeline, and request that both be included in the written contract. Must
Ask how they communicate project updates — what method, how frequently, and what their typical response time is for questions. Must
Ask how change orders are handled if scope changes mid-project, including the process for written approval before additional costs are incurred. Must

Payment & Financial Terms

Ask for a breakdown of the payment schedule and confirm it is tied to specific project milestones rather than calendar dates alone. Must
Ask what the deposit amount is and request that it not exceed 10–15% of the total contract value. Should
Ask about their policy for handling budget overruns and how unexpected cost increases are communicated and approved. Must
Ask what warranty they provide on labor, and get the terms in writing alongside any manufacturer warranties on materials. Should

Never Skip the License and Insurance Verification

Asking for credentials isn't enough — you must verify them independently. Contact your state's contractor licensing board directly and call the insurance provider listed on the certificate of insurance. Hiring an unlicensed or uninsured contractor can leave you personally liable for on-site injuries and may jeopardize your homeowner's insurance coverage if something goes wrong.

Reading the Bid and the Contract

Once you've narrowed your list, scrutinize the written bid carefully. A legitimate bid should itemize labor, materials, permits, and contingency allowances separately — not as a single lump sum. Vague bids make it easy for scope to expand and costs to creep.

Before signing, confirm the contract includes: a detailed scope of work, a payment schedule tied to project milestones, start and estimated completion dates, a process for handling change orders, and warranties on workmanship. Verbal promises are not enforceable. If something was agreed to in conversation, it belongs in the written contract.

Payment structure is a meaningful signal of professionalism. Industry guidance generally cautions against paying more than 10–15% upfront as a deposit. Larger draws should be tied to completed, verifiable milestones. A contractor who demands half the total cost before work begins warrants additional scrutiny.

This same discipline — asking detailed questions before committing — applies across major financial decisions. Our checklist for preparing before a dealership visit shows how a structured approach prevents surprises in other high-stakes purchases as well.

Home & Garden Editorial Team is the collective byline for our editorial team and contributor network. Articles published under this byline or an editorial pen name are researched, written, and reviewed according to our editorial standards for clarity, consistency, and independence before publication.

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