Real Estate

Talking to Contractors: What Homeowners Need to Know Before Work Begins

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Homeowner and contractor reviewing project plans and paperwork together at a table

Key Takeaways

Always get at least three written estimates before committing to any contractor.
A detailed written contract — not a handshake — is your primary protection if disputes arise.
Never pay more than 10–30% upfront; tie remaining payments to completed milestones.
Permits protect homeowners legally and financially — confirm who is responsible for pulling them.
Certain warning signs, like requests for large cash payments, signal a contractor you should avoid.

Start With the Estimate — and Understand What It Does (and Doesn't) Promise

Getting an estimate is the natural first step, but many homeowners don't realize that estimates vary significantly in what they include. A binding bid locks in a price; a non-binding estimate is an educated guess that can shift as work progresses. Always ask which type you're receiving.

Request written estimates from at least three licensed contractors for any project costing more than a few hundred dollars. When comparing them, look beyond the bottom line — a low number may reflect cut corners, excluded materials, or labor the contractor plans to subcontract out. Ask each contractor to itemize labor, materials, permits, and disposal so the quotes are genuinely comparable. For budgeting guidance before you even solicit bids, see renovation budgeting principles.

Ask What's Excluded, Not Just What's Included

Most misunderstandings about estimates center on what wasn't listed rather than what was. Before comparing bids, ask each contractor to spell out explicitly what is excluded — haul-away fees, permit costs, finishing materials, or subcontractor work often hide in the gaps. A complete picture of what isn't covered can be just as valuable as the line items that are.

What Your Contract Must Include

A verbal agreement is not a contract. Before any work begins, you should have a signed written contract that covers the following at minimum:

  • Scope of work: A detailed description of exactly what will be done, including materials, brands, and specifications where relevant.
  • Start and completion dates: With provisions for what happens if the timeline slips significantly.
  • Payment schedule: Tied to project milestones, not the calendar. A typical structure might be 10–20% upfront, installments at defined stages, and a final payment only upon satisfactory completion.
  • Change order process: Any scope changes must be documented in writing and signed before additional work proceeds.
  • Lien waiver terms: Protects you from subcontractors or suppliers placing a lien on your home if the general contractor fails to pay them.
  • License and insurance numbers: Verify these independently with your state licensing board.

For a deeper look at what questions to raise before signing anything, review these contractor interview questions.

Change Orders Are Normal — But Must Be Written

Scope changes happen on virtually every project once walls open and conditions become visible. A change order is a formal written amendment to the original contract documenting the new work, the added cost, and both parties' signatures. Verbal approvals are common on job sites but create real risk. Make it a habit to insist on a signed change order before any out-of-scope work proceeds, no matter how minor it seems.

Permits: Who Pulls Them and Why It Matters

Many homeowners are surprised to learn that pulling required permits is typically the contractor's responsibility — but the legal and financial consequences of skipped permits fall on the homeowner. Unpermitted work can complicate home sales, void homeowner's insurance claims, and require costly demolition if discovered during a future inspection.

Your contract should explicitly state which party is responsible for obtaining each permit and who bears the cost. Reputable contractors build permit fees into their estimates. If a contractor suggests skipping permits to save money or time, treat that as a serious red flag. Learn which projects typically require a permit before your project begins — even smaller jobs like electrical panel upgrades or adding a bathroom often trigger requirements. Speaking of electrical: understand when electrical work must go to a licensed professional rather than a general contractor.

Red Flags to Watch For — and Best Practices to Follow

Even well-intentioned homeowners can find themselves in a difficult situation with the wrong contractor. These practices help you stay protected throughout the project lifecycle.

1

Verify a contractor's license and insurance before signing anything

Hiring an unlicensed contractor leaves you without recourse if work is substandard and can void your homeowner's insurance. Most states maintain free online license lookup tools for contractors.

Example: A homeowner checks their state licensing board's website and discovers a prospective roofer's license lapsed six months ago — prompting them to choose a properly credentialed alternative.
2

Tie every payment to a completed milestone, not a date

Contractors who demand large upfront cash payments or front-load the payment schedule have little financial incentive to complete work promptly or correctly. Milestone-based payments keep leverage with the homeowner.

Example: A bathroom remodel contract specifies 15% at signing, 35% after demolition and rough-in completion, 35% after tile and fixture installation, and the final 15% after punch-list sign-off.
3

Document everything in writing, including verbal conversations

Memory differs, and disputes about what was agreed are common. A paper trail — emails, change orders, signed addenda — protects both parties and resolves disagreements faster.

Example: After a site conversation where the homeowner approves a tile upgrade, they follow up with a confirmatory email that the contractor replies to — creating a timestamped record before the purchase is made.
4

Do a formal walkthrough before releasing final payment

Final payment is your last point of leverage. Use it deliberately by conducting a thorough inspection against the contract's scope of work and noting any incomplete or deficient items in a written punch list.

Example: During the final walkthrough, a homeowner notices a cabinet door that doesn't close flush and a missing caulk bead around the tub — both addressed by the contractor before the final check is released.
5

Watch for red flags throughout the project, not just at the start

Warning signs can emerge mid-project: subcontractors who seem unfamiliar with the plans, requests for unscheduled payments, or unexplained gaps in the work schedule. Staying attentive protects your investment.

Example: A homeowner notices that the crew working their addition is different from the one initially introduced and asks the general contractor for clarification — learning which subcontractors have been formally engaged.

Understanding the construction phases your project will move through also helps you verify work at each stage. Learn what rough-in, finish, and trim phases mean so you can have informed conversations with your crew throughout.

Quick Actions You Can Take Right Now

Preparation before a contractor even walks through your door dramatically improves outcomes. Here are the highest-impact steps you can take immediately.

high Contact your state's contractor licensing board online and confirm that any contractor you're considering holds a current, active license.
high Ask your contractor for a certificate of general liability insurance and workers' compensation coverage — and call the insurer to confirm it's active.
medium Write down every question you have about your project before the first contractor meeting so nothing important goes unasked.
medium Create a dedicated project folder — physical or digital — to store your contract, all written estimates, receipts, permits, and any change orders.

If you're new to homeownership and navigating your first major project, this first-year homeowner guide covers the broader maintenance habits and cost expectations worth building early.

Real Estate Editorial Team is the collective byline for our editorial team and contributor network. Articles published under this byline or an editorial pen name are researched, written, and reviewed according to our editorial standards for clarity, consistency, and independence before publication.

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